FAQ
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How can I get an Alldevice CMMS account?
Please send us a note (This email address is being protected from spambots. You need JavaScript enabled to view it.) or fill the contact form on our web page and we will contact you shortly.
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Which additional costs come with Alldevice software?
No additional or hidden costs are incurred with using Alldevice.
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Can I get Alldevice software training?
Alldevice software training is carried out by the local distributors in the local language. For more specific information, please contact the local reseller or Alldevice Ltd, if local distributor is not available. Thanks to the straightforward structure of the software many clients have managed to start using it without specific training.
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Can Alldevice software be used with smartphones?
When the client accesses the software address from a smart device (smart phone or tablet) they are directed to a mobile-friendly page. If the client wishes to use NFC-tags there are free Alldevice apps available for both iOS and Android devices.
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Which languages is Alldevice software available in?
At the moment Alldevice is available in about 20 languages. We are open to adding new languages on request.
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Is it possible to grant users different rights?
Users are managed by groups in Alldevice software. The number of user groups is not limited and every group can be granted different rights.
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Is Alldevice suitable for service providers?
Alldevice is a good choice for both the device owner and service provider. There is no difference in whose devices and regular tasks are managed with it.
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What is Alldevice software pricing policy?
Base price includes 20 users. For more specific information please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
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Which NFC tags does Alldevice app support?
iOS supports only certain NFC protocols. The following types are known to work:
- NFCTagType.mifare_ultralight ISO 14443-3 (Type A) / (Alldevice NFC Tag)
- NFCTagType.iso7816 ISO 14443-4 (Type A)
Android supports some additional protocols, such as Mifare Classic. -
Does Alldevice have a mobile app?
Yes. Apps in Google Play include:
- Alldevice CMMS app for version 1.5.x
- Alldevice CMMS 1.6 app for version 1.6.1 and up
- Alldevice CMMS 2.0 app for version 2.0 (expired version)
In App Store:
- Alldevice CMMS 1.6 app for version 1.6.1 and up
- Alldevice CMMS 2.0 app for version 2.0 (expired version) -
How to configure Alldevice app?
When first starting the Alldevice CMMS app (version 1.5.x) users must insert their Alldevice account as an address xxxxxxx.alldevicesoft.com (do not enter anything after .com and instead of xxx please enter the account number). When using Alldevice CMMS 1.6 app you may insert either the full account address or only the number part. This app supports using multiple accounts. You can change or add accounts by choosing "Switch company" from the menu or by pressing your finger on the screen for about 3 seconds. In iOS devices you can also do it either through the menu or by sweeping from right to left.
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Where can I get help if I have questions about using Alldevice?
First you should ask your company's Alldevice main user (administrator) for help. If you need more, please send your inquiry to This email address is being protected from spambots. You need JavaScript enabled to view it..
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Where can I find the API documentation?