From Clutter to Control in the Port of Tallinn

Port of Tallinn is the biggest port authority in Estonia. Taking into account both cargo and passenger traffic, it is one of the largest port enterprises of the Baltic Sea.

Three years ago, the energy department of the Port of Tallinn (AS Tallinna Sadam) concluded that over 3000 devices on their technical network would benefit from a central maintenance management system.

One of the busiest passenger ports of the Baltic Sea

Port of Tallinn is the biggest port authority in Estonia. Taking into account both cargo and passenger traffic, it is one of the largest port enterprises of the Baltic Sea. It’s a publicly listed company managing five ports: the main passenger harbor of Estonia in the capital Tallinn, the country’s largest cargo harbor in Maardu, two more cargo harbors in Paldiski and Paljassaare and another passenger port on the popular island of Saaremaa. The company also operates two main ferry-lines of the country carrying over 2 million passengers and 1 million vehicles a year.

The Port of Tallinn is the most innovative port in the Baltic Sea region. Its customers have access to the most modern and economical solutions for the storage, processing, and transportation of goods and unique opportunities to grow their business.

“A situation where the relevant maintenance-related information is only stored
in the personal notes, or even worse –
heads, of the responsible people, did not see like a viable solution anymore.”

– Taavi Tilk, Head of Energy Department, Tallinna Sadam

There was no clear overview of our maintenance-related tasks

Prior to implementing Alldevice, Tallinna Sadam had no overview of who did what, where, when, or how. They realized they needed a process, and tool, for transferring the knowledge of a few select employees into a central system – enabling better decision-making and oversight.

Alldevice came out on top comparing competitive solutions

An industry-wide search was initiated to find an all-encompassing solution fit for the company’s needs. After weighing different alternatives, the company chose Alldevice – not only for the functionality it offered but also, among other benefits, its reliable customer service.

“Just a few years ago, we had a completely different approach to how we
managed and maintained our equipment. We had no overview and
we realized we needed a process, and tool, for transferring the knowledge.”

Alldevice gives full clarity and supports the quality system

Today, the Port of Tallinn has a complete overview of their technical fleet – they have managed to make their equipment remotely surveillable, and are able to maintain it based on the real need. This also gives them a good indication of where to direct company resources. Additionally, Alldevice fits well into the port’s existing quality management framework and gives certainty that the mainteanance procedures are on the right track.

Here’s what Alldevice offers as the main benefits to the Port of Tallinn:

• Provides a complete overview of upcoming maintenance tasks and resources.
• Enables knowledge-sharing and ensures continuity of maintenance tasks.
• Supports decision-making and long-term planning of maintenance-related initiatives.
• Supports the successful implementation of the ports quality management system.
• Has been easy to implement and customize to the actual needs.

Summary

The Port of Tallinn was able to tick off one of the main goals of the implementation exercise – everything is now in one system, the energy department has a complete overview of what needs to be done, and when – and it finally has an all-encompassing maintenance schedule. No device will miss its scheduled maintenance.